AI and Hybrid Work: Shaping the Future of Work in Vietnam through Effective Communications

In this Leadership Talks podcast, Lars Voedisch, Founder and MD of PRecious Communications, engages in a thought-provoking conversation with Andre Mangels, an International HR & Recruitment Leader in Vietnam, to explore the evolving talent landscape in Vietnam and Southeast Asia.

Together, they delve into the significance of effective talent communication, employer branding, and soft skills training in attracting and retaining top talent. Additionally, they shed light on how PR and marketing strategies can bridge cultural gaps, promote the integration of AI in the workforce, and shape the future of work in this thriving Southeast Asian region.

As businesses in Southeast Asia navigate this dynamic and competitive market, they must embrace flexibility, prioritise employee development, and leverage PR, marketing, and communications strategies to stay ahead in the race for talent.

Explore the rise of hybrid work models, the significance of soft skills, and the role of AI in Vietnam. Learn how PR, marketing, and communications can help businesses attract and retain talent.

Embracing Remote Work: Overcoming Challenges

With the pandemic’s impact, remote and hybrid work models have become a prominent aspect of the working culture in Vietnam and other Southeast Asian countries. Andre highlights that candidates now prioritise companies offering hybrid work arrangements, making it one of the top three reasons for considering a new job.

However, only about 30% of regional organisations currently offer these models. Cultural differences, such as the need for control and trust-building, contribute to this hesitancy among employers. To bridge the gap and encourage adoption, PR and marketing strategies are crucial in educating businesses about the benefits of hybrid work. Case studies, success stories, and thought leadership content could overcome scepticism and showcase the advantages.

For companies embracing remote work, it is essential to address challenges effectively. Implementing clear Key Performance Indicators (KPIs), regular check-ins, and engaging in physical events can foster collaboration and a sense of belonging among employees, ensuring a successful transition to remote and hybrid work environments. These efforts will attract top talent and position businesses for success in the competitive Southeast Asian job market.

Emphasising Soft Skills in a Digital World

With the increasing adoption of technology and AI, soft skills such as communication, adaptability, and cross-cultural awareness have become indispensable in the workplace in Vietnam and Southeast Asia. As remote work limits face-to-face interactions, employers must focus on training employees, especially younger ones, to enhance their soft skills, enabling them to communicate effectively and collaborate in virtual and physical settings.

PR and communications teams are vital in promoting and encouraging soft skills training within Vietnam and Southeast Asia organisations. Through creative internal campaigns, workshops, and webinars, they highlight the value of these skills, emphasising their impact on productivity and team dynamics.

The Role of AI in the Future of Work in Vietnam

AI has undoubtedly changed our work, making specific tasks more efficient and streamlined. While AI can improve productivity, it is likely to only replace human workers partially, at least in the near future in Vietnam and Southeast Asia. The key is to balance AI-driven automation and human expertise, creating a harmonious work environment that leverages both strengths.

In Vietnam and Southeast Asia, PR and marketing teams educate employees about the benefits of AI integration in their workflows. These teams alleviate fears and create a positive work environment by effectively communicating how AI enhances their abilities rather than replacing them.

Attracting Talent: Building a Strong Employer Brand 

Vietnam and Southeast Asia companies must establish a strong employer brand that aligns with their values and culture to attract top talent. In a digital-first world, having a robust online presence through social media, websites, and engaging content is crucial for showcasing the company’s culture and opportunities.

Effective communications can shape an organisation’s employer brand in Vietnam and Southeast Asia. It will help to attract suitable candidates through compelling narratives, engaging content, and leveraging digital platforms, creating a solid and appealing employer identity.

Adapting to the Changing Workforce Landscape

As the economies in Vietnam and Southeast Asia mature and evolve, the demand for a diverse and skilled workforce increases. Employers must identify the changing needs of their industries and work closely with institutions to ensure the supply of suitable talent. Additionally, nurturing an organisational learning culture can help employees adapt and acquire new skills as the industry evolves.

Collaborating with HR and talent acquisition departments, the communications teams can effectively convey skill requirements and development programs in Vietnam and Southeast Asia. Engaging with educational institutions, industry forums, and professional networks raises awareness about the company’s commitment to employee growth and development.

Key Takeaways for Employers in Vietnam and Southeast Asia

The future of work is rapidly evolving in Vietnam and the broader Southeast Asia region, driven by technological advancements and changing employee expectations. To thrive in this dynamic landscape, employers must be agile and forward-thinking. Embracing remote work and hybrid models, investing in employee training, and leveraging technology will position businesses for success. 

As the workforce in Vietnam and Southeast Asia continues to develop, the collaboration between employers, educational institutions, and government agencies, supported by solid PR, marketing, and communications efforts, will play a vital role in shaping the future of work in the region.

Contact us today at PReciousVN@preciouscomms.com to discover how PR, marketing, and communications are pivotal in shaping employer branding and attracting top talent.  For more information, visit PRecious Communications Vietnam.

Disclaimer: This blog post is based on an episode of the Leadership Talks podcast series featuring Andre Mangels, an International HR & Recruitment Leader in Vietnam, in conversation with Lars Voedisch, Founder and Principal Consultant of PRecious Communications.